Documentation

Everything you need to set up and get the most out of Stockly.

Getting started

Install Stockly from the Shopify App Store and it starts syncing your product and inventory data immediately. Every plan includes a 7-day free trial and no credit card is required to start it.

Click Add to Shopify and approve the requested permissions.
Pick a plan (Basic, Professional, or Enterprise) — you can change this later from the app's Billing page.
Set a store-wide low-stock threshold, or leave the default while your sales data syncs.
Choose which channels should receive alerts: email, WhatsApp, and (on Professional+) Slack.

Stock thresholds

A global threshold applies to every product by default — once available inventory drops to or below that number, Stockly fires a low-stock alert. On Professional and Enterprise plans you can override the threshold per product, or scope monitoring to specific collections and tags, instead of applying one number store-wide.

Notification channels

Alerts go out the instant inventory crosses your threshold, before the sale is lost:

Email — included on every plan.
WhatsApp — included on every plan.
Slack — one-click Slack Connect, available on Professional and Enterprise.
Multiple recipients and white-label branded emails — available on Professional and Enterprise.

Auto-hide & auto-republish

Sold-out products are automatically hidden from your storefront on every plan, so shoppers never land on a page they can't buy from. On Professional and Enterprise, Stockly also auto-republishes the product the instant it's restocked — no manual re-listing needed.

Back-in-stock widget

Add the back-in-stock signup widget to any sold-out product page. Shoppers who opt in are emailed automatically the moment the product restocks — collected with explicit consent and used only for that single notification.

Predictions & analytics

The analytics dashboard tracks alert history, stock-out trends, and webhook delivery health across your catalog, and surfaces which products are projected to sell out within 7 days based on your real sales velocity. Daily or weekly digest emails summarize this for you without needing to check the dashboard.

Integrations

Available on Professional and Enterprise:

Klaviyo — send low-stock and back-in-stock events into Klaviyo to power marketing flows and segments.
Outbound webhooks — pipe every alert into Zapier, Make, or your own ERP.
Asana — automatically create a task for stock events you map.
Shopify Flow — native triggers on low-stock, out-of-stock, and restock events, no code required (included on every plan).

Suppliers & purchase orders

Enterprise adds end-to-end supplier and purchase order management:

Vendor Lead Times & Reorder Planner: Set custom lead times per supplier and receive intelligent reorder recommendations before running out of stock.
Direct Vendor & Platform Orders: Manage both traditional suppliers with automated email confirmation loops and online sourcing platforms (AliExpress, Alibaba, 1688, Taobao).
Automated Cost Sync & Pricing Rules: When a purchase order is created or received, unit costs automatically sync to Shopify inventory items, and dynamic pricing rules (e.g. 2x markup) update store selling prices automatically.

Multi-currency & real-time exchange rates

Stockly connects to live currency exchange rate APIs covering 160+ world currencies (USD, CNY, BDT, EUR, GBP, CAD, AUD, INR, etc.):

Global Sourcing Flexibility: Create purchase orders in the supplier's native currency (e.g. Chinese Yuan ¥ or Bangladeshi Taka ৳) regardless of your store's primary base currency.
Margin-Safe Ceiling Rounding: Foreign currency unit costs are converted to your Shopify base currency using margin-safe ceiling calculations (Math.ceil), ensuring exchange rate fluctuations never erode your profit margins.
Dual-Currency Live Previews: Line item tables and pricing summaries display dual-currency breakdowns with live conversion ratios (1 CNY ⇄ 0.1485 USD) in real time.

Marketplace sourcing (AliExpress, Alibaba, 1688)

For merchants who dropship or source from online marketplaces:

Single-Product Sourcing Mode: Easily order all variants of a product from a specific AliExpress or Alibaba listing.
1-Click Platform Access: Direct product links and platform order IDs are stored on each purchase order and synced to Shopify metafields.
Auto-Confirmation Workflow: Platform orders bypass supplier email confirmation loops and automatically progress straight to confirmed and trackable status.

Shipment tracking (2,400+ carriers)

Keep your entire logistics pipeline visible from dispatch to warehouse delivery:

Universal Tracker Support: Choose from universal multi-carrier trackers including 17TRACK, ParcelsApp, Ship24, AfterShip, and Postal Ninja.
Direct Express & Postal Couriers: Dedicated 1-click tracking for DHL Express, FedEx, UPS, USPS, Royal Mail, YunExpress, Cainiao, and 4PX.
Custom Carrier URLs: Enter proprietary courier links or private logistics tracking numbers with 1-click clipboard copy.

AI supplier & metadata extractor

Powered by Google Gemini AI, Stockly can automatically parse product metafields, descriptions, and variant data to identify supplier names, platform URLs, and sourcing contacts in one click.

FAQ

Do I need a credit card to start my trial?

No — every plan includes a 7-day free trial with no credit card required to start it.

What happens to my data if I uninstall?

Shopify sends us a shop/redact webhook within 48 hours of uninstall, which permanently deletes all of your store's data from our systems — see the Privacy Policy for details.

Can I switch plans later?

Yes, you can upgrade or downgrade at any time from the app's Billing page.